REFUND POLICY: Hard Headed Leather & Spur

URL: www.hardheadedls.com

The website listed above, hereinafter referred to as “Website” is operated by the following party:

Hard Headed Leather and Spur, a business, organized under the laws of the state of Utah (hereinafter referred to as “Operator”)

For any questions or comments regarding this Refund Policy, customers may visit the following link: https:hardheadedls.com/contact.

Customers may request a refund on goods sold within 15 days of receipt, unless order was a custom. There are no refunds/returns on custom orders.

To be eligible for a return the following conditions must be met:

• Customers must return the item in its original packaging.

• The item must not be used.

• The item must not be damaged.

If the above conditions are not met, Operator reserves the right to reject return and refund.

In case of approved return, Operator will pay shipping by providing a shipping label.

Refunds on sale items are permissible and subject to the same conditions as refunds on regularly-priced items.

Customers may not request or receive the exchange of any item and may instead only receive a refund.

Customers must contact Operator prior to the start of the refund and return process. Customers will be provided with a return number before they may begin the return.

Returns are to be sent to the following address:

264 N 5th Street

Tooele, UT 84074